SHIPPING INFO

IMPORTANT UPDATES

Australia Post

Our delivery partner Australia Post is working hard to ensure you receive your items as quickly as possible.

Due to extended COVID-19 lockdowns and high parcel volumes, customers may experience delivery delays with parcel post (eparcel) - for the latest updates https://auspost.com.au/service-updates/current-updates/impacts-on-parcel-post-deliveries-nsw-act-vic

The best way to track your deliveries is through Australia Post’s mobile app. Get expected delivery dates, localised service updates and stay notified if things change.

You can also track your parcels on auspost.com.au by using the tracking tool.

New Zealand

There are expected delays of 1-2 business days due to COVID 19 restrictions in New Zealand. To track your parcel use this link

DHL orders

Click here to check the status of your parcel.

Incorrect addresses and service disruptions: While we will do all we can to ensure your order is delivered on time and to the right address, Saxony Clothing cannot be held responsible for conditions beyond our control such as severe weather, service interruptions and including incorrect addresses provided at checkout.

Authority To Leave/Signature Release: This gives the delivery driver the authority to leave your package on the property if or when nobody is there to receive it. This means a signature is not required upon delivery. Once delivery is completed, any lost or stolen items will be the responsibility of the customer.

Saxony Clothing. is not responsible for any parcels that are lost or stolen unless during transit. We advise you to select "Signature Required" if there is nowhere safe to leave a parcel.